Last Updated: December 13, 2024
1. Product Delivery
1.1. Digital Nature of Product
Kikker is a browser extension that is delivered entirely through digital means. No physical products are shipped or delivered.
1.2. Installation Process
- Download directly from official browser web stores
- Immediate access upon successful installation
- No waiting period for delivery
2. Access to Features
2.1. Basic Extension Access
- Instant access to basic features upon installation
- No delivery waiting time
- Available 24/7 through supported browsers
2.2. Premium Features
- Immediate activation upon successful payment
- Pay-as-you-go model for premium features
- Real-time feature unlocking
3. System Requirements
3.1. Supported Browsers
- Google Chrome (Version X and above)
- [Other supported browsers]
- Must have extension installation enabled
3.2. Device Requirements
- Stable internet connection required
- Compatible operating system
- Sufficient browser permissions
4. Access Times
4.1. Availability
- 24/7 access to the extension
- Continuous service availability
- Real-time feature activation
4.2. Server Maintenance
- Scheduled maintenance windows
- Advance notice for any planned downtimes
- Minimal service interruptions
5. Technical Support
5.1. Installation Support
- Step-by-step installation guides available
- Technical support via email: [email protected]
- Response within 2 business days
5.2. Access Issues
- Immediate troubleshooting guides available
- Direct support for access-related issues
- Priority handling of delivery problems
6. Service Level Expectations
6.1. Feature Activation
- Instant activation of purchased features
- Real-time processing of payments
- Immediate access to premium capabilities
6.2. Service Uptime
- 99.9% targeted uptime
- Continuous monitoring
- Automatic system health checks
7. Problem Resolution
7.1. Installation Issues
If you experience problems during installation:
- Check browser compatibility
- Verify system requirements
- Contact technical support if needed
7.2. Access Problems
For issues accessing purchased features:
- Verify payment completion
- Check browser permissions
- Contact support with transaction details
8. Contact Information
For delivery and access-related queries:
- Email: [email protected]
- Address: S.PACE 2nd floor, E-3/114 10 NUMBER, Arera Colony, BHOPAL, MADHYA PRADESH, 462016, India Dist.-BHOPAL
- Response Time: Within 2 business days
9. Updates and Changes
9.1. Extension Updates
- Automatic updates when available
- No additional delivery required
- Seamless feature improvements
9.2. Policy Changes
- Subject to change with notice
- Updates posted on this page
- Email notification for major changes
10. Legal Jurisdiction
This policy is governed by the laws of India, with exclusive jurisdiction in Bhopal, Madhya Pradesh.