Refund Policy
Last Updated: January 7, 2025
1. Overview
This Refund Policy ("Policy") applies to all purchases made for the Kikker browser extension ("the Extension"), owned and operated by HUNKAAR SOFTWARE LABS (OPC) PRIVATE LIMITED ("we," "our," or "the Company").
2. Pay-As-You-Go Model
2.1. Payment Structure
Our service operates with the following structure:
- Our service operates on a pay-as-you-go basis
- Users pay for specific features or services as they use them
- Each purchase is processed as a one-time transaction
- Credits/features purchased are valid until used
2.2. Pricing
- All prices are clearly displayed before purchase
- Charges are processed immediately upon feature usage
- Users can view their purchase history in their account
3. No-Refund Policy
3.1. Standard Position
- All purchases made for the Extension are final and non-refundable
- This includes all pay-as-you-go purchases
- The no-refund policy applies to all features and services
- Unused credits or features cannot be refunded
3.2. Rationale
Our no-refund policy is based on the nature of our digital product:
- Immediate access to premium features
- Integration with AI services
- Real-time processing and data usage
- Continuous service availability
4. Contact Information
For questions about this policy:
- Email: [email protected]
- Address: S.PACE 2nd floor, E-3/114 10 NUMBER, Arera Colony, BHOPAL, MADHYA PRADESH, 462016, India Dist.-BHOPAL
- Response Time: Within 2 business days